HP’s 2-Year Next-Business-Day Exchange Care Pack*
Offer Details
Register within 60 days of printer purchase to receive HP’s 2 Year Next Business Day Exchange Care Pack*.
Must upload proof of purchase to submit and receive offer.
Once registered, allow 6–8 business days to receive a confirmation email of the Care Pack registration.
Available in USA & Canada only.
If you experience any issues registering your printer for this offer, please send the printer Serial Number and Customer information by email along with the Proof of Purchase to conditionalcarepack@hp.com
*Next Business Day is not available in all locations
**Required
A copy of the Proof of Purchase (receipt / invoice) in tif, jpeg. png, gif, pdf or bmp format that includes Product Number or Description with the Printer Purchase Date.
Please note a Shipping label is not a valid proof of purchase.
Please note a Shipping label is not a valid proof of purchase.
How do I find my product name, number or serial number?


Desktop and All-in-Ones
Some products utilize the keyboard shortcut ‘Ctrl + Alt + S’; the product information will appear after a short delay. If that doesn’t work, this information can also be found on your bar code stickers, typically located on the back of your product.

Notebooks
Some products utilize the keyboard shortcut ‘Fn + Esc’; the product information will appear after a short delay. If that doesn’t work, this information can also be found on your bar code stickers, which may be located behind the battery.

Printers (Both HP and Samsung)
Look for the bar code stickers on your printer. The Serial number on a Samsung printer can be used wherever an HP serial number is requested. Samsung printers refer to a ‘product number’ as a ‘model code’ designated with ‘M/C’, and typically start with ‘SL-…‘

Tablets
Your product information is typically located on the back or bottom edge of your product.

Proof of Purchase

A copy of the Proof of Purchase (receipt / invoice)
in tif, jpeg. png, gif, pdf or bmp format that includes Product Number or Description with the Printer Purchase Date.
Please note a Shipping label is not a valid proof of purchase
Please use one of these file formats: jpg, jpeg, png, gif, pdf or bmp.
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